Responsible gambling

Responsible Gambling at Lucky Spy Casino - Helping You Play Responsibly

At Lucky Spy Casino, we understand the importance of responsible gambling practices to ensure a safe and enjoyable gaming experience for all our players.

Self-Exclusion

If you feel that your gambling habits are becoming problematic or if you've experienced harm due to gambling, please reach out to us through live chat or email. We'll assist you in implementing self-exclusion measures on your account, which will prevent you from accessing the casino's games and features for a specified period.

Time-Outs

To give yourself some space between gaming sessions, you can request a time-out (cool-off) on your account. This feature allows you to block access to the casino for short breaks of 24 hours up to 7 days or longer.

Deposit Limits

Set daily/weekly/monthly deposit limits to control your spending and ensure that you don't exceed budgeted amounts.

Session Reminders

To help prevent impulsive decisions, we provide session reminders that encourage you to take regular breaks. These features aim to promote healthy gaming habits by prompting players to evaluate their betting patterns.

Support Links

Access information about responsible gambling organisations such as:

• Gambling Help Online
• Australian Problem Gambling Support Services

We strive to create an environment where all our players feel supported and safe while playing at Lucky Spy Casino. If you or someone you know is struggling with problem gaming, please refer them to the above resources.

About Anjouan Licence

Please note that, as we operate under an offshore Anjouan licence, some responsible gambling features may differ from those provided by Australian-licensed operators. However, our focus remains on delivering tools and support services aligned with international best practices in harm minimisation.

Stay in control of your gaming experience with Lucky Spy Casino's suite of responsible tools. Play responsibly!